{"id":115,"date":"2026-09-16T09:51:16","date_gmt":"2026-09-16T01:51:16","guid":{"rendered":"https:\/\/onlycat.net\/faq\/"},"modified":"2026-09-16T10:00:44","modified_gmt":"2026-09-16T02:00:44","slug":"faq","status":"publish","type":"page","link":"https:\/\/onlycat.net\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h2 class=\"wp-block-heading\">FAQ<\/h2><h3 class=\"wp-block-heading\">What materials are the products made of?<\/h3><p class=\"wp-block-paragraph\">All main frames are made of natural solid wood (pine, rubberwood, etc.) with an eco-friendly finish \u2014 no irritating odors, safe for both cats and family.<\/p><h3 class=\"wp-block-heading\">How much weight can wall-mounted products hold?<\/h3><p class=\"wp-block-paragraph\">When properly installed on a load-bearing or solid brick wall, our wall-mounted products reliably support an adult cat\u2019s daily running and jumping. Please use the included expansion screws and avoid hollow drywall.<\/p><h3 class=\"wp-block-heading\">Is installation complicated?<\/h3><p class=\"wp-block-paragraph\">Each product comes with a detailed manual and all hardware \u2014 common household tools are enough. If you need help, our design &amp; installation service is available.<\/p><h3 class=\"wp-block-heading\">Can the hammock fabric be washed?<\/h3><p class=\"wp-block-paragraph\">Yes. The hammock fabric is detachable and supports hand wash or gentle machine wash. Air drying is recommended.<\/p><h3 class=\"wp-block-heading\">What is your return policy?<\/h3><p class=\"wp-block-paragraph\">Within 7 days of delivery, products that are uninstalled, unused and in original packaging can be returned or exchanged, no questions asked (custom items excluded). For quality issues, we cover round-trip shipping.<\/p><h3 class=\"wp-block-heading\">Shipping &amp; Delivery<\/h3><p class=\"wp-block-paragraph\">In-stock items ship within 48 hours; custom items take about 7\u201315 days. Large items ship by freight \u2014 please keep your phone reachable to schedule delivery.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u5e38\u89c1\u95ee\u9898 \u4ea7\u54c1\u662f\u4ec0\u4e48\u6750\u8d28\uff1f \u6240\u6709\u4e3b\u4f53\u6846\u67b6\u5747\u91c7\u7528\u5929\u7136\u5b9e\u6728\uff08\u677e\u6728\/\u6a61\u80f6\u6728\u7b49\uff09\uff0c\u8868\u9762\u6d82\u88c5\u73af\u4fdd\u6e05\u6f06\uff0c\u65e0\u523a\u6fc0\u6027\u6c14\u5473\uff0c\u5bf9\u732b [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-115","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/onlycat.net\/en\/wp-json\/wp\/v2\/pages\/115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlycat.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onlycat.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onlycat.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onlycat.net\/en\/wp-json\/wp\/v2\/comments?post=115"}],"version-history":[{"count":1,"href":"https:\/\/onlycat.net\/en\/wp-json\/wp\/v2\/pages\/115\/revisions"}],"predecessor-version":[{"id":120,"href":"https:\/\/onlycat.net\/en\/wp-json\/wp\/v2\/pages\/115\/revisions\/120"}],"wp:attachment":[{"href":"https:\/\/onlycat.net\/en\/wp-json\/wp\/v2\/media?parent=115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}